Cookie Policy

Effective June 6, 2026

Overview

This Cookie Policy explains how Prox Technologies, Inc. uses cookies and similar browser technologies on useprox.com, tenant subdomains, public agent pages, previews, and authenticated platform surfaces.

Essential cookies are required to provide the service. In the EEA, United Kingdom, Switzerland, and locations where we cannot determine whether consent is required, optional preference, analytics, and diagnostics tools are disabled until you opt in. Elsewhere, those optional tools may run by default and can be disabled in Cookie Settings. Prox does not use advertising or retargeting cookies.

Cookie and Tool Inventory

Name

Category

Purpose

Consent

Duration

wos-session

WorkOS / Prox

Essential - No. Required to provide the logged-in service. - Up to 400 days or until logout, depending on session configuration.

Essential

Maintains authenticated platform sessions and tenant access.

No. Required to provide the logged-in service.

Up to 400 days or until logout, depending on session configuration.

workos-access-token

WorkOS / Prox

Essential - No. Required to provide the logged-in service. - Session or token lifetime controlled by WorkOS.

Essential

Supports authenticated tenant API requests after login.

No. Required to provide the logged-in service.

Session or token lifetime controlled by WorkOS.

prox_cookie_consent

Prox

Essential - No. Required to remember consent choices. - 180 days.

Essential

Stores your cookie choices and policy version.

No. Required to remember consent choices.

180 days.

sidebar_state

Prox

Preferences - Opt-in where required by law; otherwise enabled by default unless disabled. - 7 days.

Preferences

Remembers whether the tenant app sidebar is expanded or collapsed.

Opt-in where required by law; otherwise enabled by default unless disabled.

7 days.

Vercel Web Analytics

Vercel

Analytics - Opt-in where required by law; otherwise enabled by default unless disabled. - Cookie-less analytics; event retention follows Vercel configuration.

Analytics

Collects aggregate page-view and traffic information for product and website improvement.

Opt-in where required by law; otherwise enabled by default unless disabled.

Cookie-less analytics; event retention follows Vercel configuration.

Sentry browser diagnostics and replay

Sentry

Diagnostics - Opt-in where required by law; otherwise enabled by default unless disabled. - No Prox cookie; event retention follows Sentry project configuration.

Diagnostics

Collects browser errors, user-submitted feedback, performance data, and privacy-masked session replay.

Opt-in where required by law; otherwise enabled by default unless disabled.

No Prox cookie; event retention follows Sentry project configuration.

Advertising or marketing cookies

Not used

Advertising - Not applicable. - Not applicable.

Advertising

Prox does not use advertising, retargeting, or marketing tracking cookies.

Not applicable.

Not applicable.

Managing Preferences

You can accept all optional tools, reject optional tools, or choose categories in Cookie Settings. In regions where consent is required, the banner appears before optional tools run. Elsewhere, Cookie Settings remains available so you can disable optional tools. Withdrawing optional consent stops optional tools and removes known optional preference cookies.

You can also control cookies through your browser settings. Blocking essential cookies may prevent authenticated services from working.

Related Documents

For more information about how Prox handles personal information, see our Privacy Policy. For business-customer processing terms, see our Data Processing and Security Addendum.