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Prox MCP Connector

Connect Claude to your product knowledge · Last updated July 2026

The Prox MCP server lets Claude work directly with your Prox workspace: search your product catalog, read any product's knowledge tree for diagnostics, parts, and service procedures, and commit corrections back to the product graph. It is a remote MCP server you add once as a custom connector.

Server URL

https://mcp.useprox.com/mcp

What you can do

  • • Search your product catalog and look up any product by name or SKU.
  • • Read a product's full knowledge tree and open specific nodes.
  • • Pull the fix for a specific failure mode — diagnostics, parts, and service steps.
  • • Commit a correction back to a node; it is versioned and reversible.

Tools

list_productsRead-only

Discover the products in your workspace with their IDs, SKUs, descriptions, thumbnails, and knowledge-node counts.

get_product_treeRead-only

Inspect one product's knowledge hierarchy — every node ID and its parent/child relationships.

read_wiki_nodesRead-only

Read up to 10 selected nodes: markdown content, the exact editable text, and public media URLs.

edit_wiki_nodeWrites

Apply a small exact text replacement to one node and commit it to the product's version history.

Authentication & data access

Sign-in uses OAuth 2.1 with PKCE and dynamic client registration through WorkOS AuthKit (signin.useprox.com). Claude connects on your behalf — you never paste an API key.

Access is scoped to your Prox workspace (your WorkOS organization) and inherits your existing permissions. Claude can only see and edit what your account already can; there is no privilege escalation. Edits are attributed to your identity and recorded in the product's version history, so every change is auditable and reversible.

Connect

Claude.ai (web & mobile)

  1. 1Open Settings → Connectors.
  2. 2Scroll down and click Add custom connector.
  3. 3Paste the server URL above and click Add.
  4. 4Sign in at signin.useprox.com and approve access.

On Team and Enterprise plans, an Owner adds the connector under Organization settings → Connectors; each member then opens Settings → Connectors and clicks Connect to sign in individually.

Claude Desktop

  1. 1Open Settings → Connectors → Add custom connector.
  2. 2Paste the server URL, click Add, and complete sign-in.

Claude Code

Add the server, then run /mcp in Claude Code to authenticate in your browser.

claude mcp add --transport http prox https://mcp.useprox.com/mcp

Try it

  • “List the products in my Prox workspace.”
  • “Show the knowledge tree for the Carrier rooftop unit.”
  • “What causes a low refrigerant pressure fault on startup in cold weather? Pull the relevant service nodes.”
  • “Add a note to that node documenting the fix, then commit it.”

Security & privacy

All traffic is HTTPS only. Claude connects from Anthropic's servers, not your device. Prox does not use your data to train models. Data access is limited to your workspace and governed by our Privacy Policy and Terms. For our full security posture, see the Trust Center.

Requirements, limits & support

  • • Works with Claude.ai (web & mobile), Claude Desktop, and Claude Code.
  • • Requires a Prox workspace account — ask your Prox admin for access.
  • • Reads are limited to 10 nodes at a time; edits are exact-text replacements, one node per call.

Questions or issues? Email support@useprox.com.